Privacy policy

Forest Outcomes Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

Forest Outcomes collects the following data:

  • Personal identification information: Name, company name, address, email address, phone number.

  • Order information: Products ordered, time of order and tracking numbers.

  • Site usage statistics: Number of visitors, IP-address, pages visited, operating system and browser used, search engine keywords used and HTTP errors.

How do we collect your data?

You directly provide Forest Outcomes with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey, provide feedback or via email.

  • Use or view our website via your browser’s cookies.

How will we use your data?

Forest Outcomes collects your data so that we can:

  • Process your order and manage your account.

  • Email you with special offers on other products and services we think you might like.

How do we store your data?

Forest Outcomes securely stores your data in Helsinki, Finland. The data processed electronically is located on a well-guarded server and in a well-guarded server room. Access to the server is restricted by a firewall. Physical access to data is prevented by access control and other security measures. Access to information requires adequate rights, as well as multi-stage identification. Only designated persons have the right to process and maintain the information in the register. Users are bound by confidentiality. Registry data is backed up safely and can be restored as needed.

Forest Outcomes will keep your Personal and order data for time required, generally for as long as the customer contact exists, but at least for as long as Finnish Accounting Act requires.

Marketing

Forest Outcomes would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Forest Outcomes from contacting you for marketing purposes.

What are your data protection rights?

Forest Outcomes would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Forest Outcomes for copies of your personal data.

The right to rectification – You have the right to request that Forest Outcomes corrects any information you believe is inaccurate. You also have the right to request Forest Outcomes to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Forest Outcomes erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Forest Outcomes restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Forest Outcomes’ processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Forest Outcomes transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Cookies

When you visit our websites, we may collect information from you automatically through cookies or similar technology

How do we use cookies?

Forest Outcomes uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website

  • Functionality of shopping cart

  • Language selection

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Forest Outcomes uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.

  • Statistics – We collect these cookies to track usage of the website to improve user experience.

How to manage cookies

You can set your browser not to accept cookies, however, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Forest Outcomes website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Forest Outcomes keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 27 November 2019.

How to contact us

If you have any questions about Forest Outcomes’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@forestoutcomes.com

Call us: +358 40 588 6227

Or contact us via mail: Forest Outcomes, Pellonperänkatu 1 F 49, 20740 TURKU

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Forest Outcomes has not addressed your concern in a satisfactory manner, you may contact the Office of the Data Protection Ombudsman. https://tietosuoja.fi/en/contact-information

Email: tietosuoja@om.fi

Address: Ratapihantie 9, 6th floor, 00520 Helsinki